FAQ
Frequently asked questions
Quick answers about discovering events, booking, organizer tools, tickets, partnerships, and support on IbiroriHub.
Start here before contacting support.
PlatformWhat is IbiroriHub?
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What is IbiroriHub?
IbiroriHub is a Rwanda-focused events and networking platform for discovering events, connecting with people, finding opportunities, and helping organizers reach the right audience.
EventsHow do I find events that match my interests?
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How do I find events that match my interests?
Use the Events page to browse upcoming programs by category, format, location, price, and featured topics. You can also explore opportunities and community profiles tied to Rwanda's innovation ecosystem.
BookingHow does event booking work?
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How does event booking work?
Sign in, open an event, and complete the booking form. Your ticket is saved to your dashboard with a QR code. Free events need no payment. Paid events show the organizer's instructions — pay them directly (cash or the details they list). IbiroriHub does not charge cards or mobile money in the app yet.
PaymentsHow do I pay for a paid event?
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How do I pay for a paid event?
Follow the instructions on the event page or booking screen: cash at the venue, mobile-money number, bank transfer, or other notes from the organizer. In-app MTN Mobile Money and card checkout will be added after business registration.
OrganizersCan I list or host an event on IbiroriHub?
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Can I list or host an event on IbiroriHub?
Yes. Organizers can use the Host Event flow to prepare an event listing with the audience, schedule, venue, pricing, and event goals. For launch support or partnerships, contact the IbiroriHub team directly.
TicketsWhere do I find my tickets after booking?
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Where do I find my tickets after booking?
Open your dashboard and go to My tickets. Each confirmed booking includes event details and a QR code for check-in. You can also save events for later from the event page.
SupportWho should I contact if I need help?
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Who should I contact if I need help?
Use the Contact page for event questions, organizer support, partnerships, sponsorships, product feedback, or account help. Include the event name and your contact details so the team can route your request quickly.